Book The Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight Now available in paperback and audiobook (CD and Cassette) To find about more about Dr. Ursiny's book click here.

Communication and relationship skills, so-called "soft skills", are recognized as critical to individual and organizational success. Research shows:

• 80% of resignations are caused by lack of relationship skill in leaders
• Superior relationship skill is a commonality among top performers in worldwide study
• Organizations identify most desirable skill in MBA candidates is relationship skill

Soft skills have a hard impact. Advantage Coaching & Training will improve communication and conflict resolution across an organization through custom workshops, team facilitation and individual coaching.

Custom Workshops

Conflict happens! Will it be positive or negative? Successful conflict requires skill. ACT provides highly interactive, custom workshops. Participants will:

• Understand Conflict Sources
• Overcome Conflict Avoidance
• Develop Conflict Strategies
• Create Conflict Success

Speaking

Humorous and motivating keynote addresses can help your organization be more productive and inspire high performance teams to work through conflict successfully.

Contact us for conflict speaking information

Team Communication

Your team can overcome ineffective conflict patterns while improving communication, relationships, productivity and satisfaction.

Contact us for a team consultation

Team Facilitation

Why are we a team? What are we doing? Who is doing it? Team functioning depends on striving for mutual goals with clearly articulated roles and open communication. ACT will assist your team in functioning at peak performance.

Contact us for a team consultation

Personal Coaching

Discover your style of relating to conflict and learn to overcome challenges, gain skill and improve your satisfaction in relationships.

Contact us for a complimentary consultation

Group Coaching

We offer teleclasses for individuals who want a more cost-effective way to build the communication and conflict management skills. Exercises between sessions will provide life application and practice. Click here for Group Coaching information

Conflict Coaching Products

We offer a number of products that can help you and your company cope with conflict in a healthy manner:

The DiSC Personal Profile System®

Conflict is often caused by differences in the way we see and interact with the world. By understanding different behavioral styles we can normalize some of our differences and learn greater flexibility. This instrument helps individuals understand their personal style and the style of others in a way that is not threatening and educational. Order here

Coping and Stress Profile®

This instrument examines your current level of stress, your personal coping resources, and satisfaction in four life areas. It helps you to develop effective coping strategies. Order here

Team Dimensions Profile®

A team-building instrument, this profile examines the team roles of creator, facilitator, executor, advancer, and refiner. It's an excellent instrument for helping teams work together efficiently. Order here

The Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight

This book is design to help those who hate conflict learn how to deal with it effectively and with integrity. Step by step approaches to conflict are spelled out to help the reader be successful in any conflict situation. Order here